Refund policy

Cancellation policy / revocation


Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons. The cancellation period is fourteen days from the day on which you or a third party named third, who is not the carrier, the goods have taken possession. 

To exercise your right of withdrawal, you must (Brainkick), Main Market 6, 99867, Germany,, Telephone: + 49 (0) 3621 - 7333488By means of a clear explanation (eg a letter sent by mail, fax or e-mail) to revoke this contract. You can use the attached pattern revocation form, which is not prescribed. 

To maintain the cancellation period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiration of the cancellation period. 


Consequences of the revocation

If you revoke this contract, we have all the payments we received from you, including the delivery costs (except for the additional costs arising from it, that you choose a different type of delivery than the cheapest standard delivery we offered by us have), immediately and at the latest within fourteen days from the day, to which the notification of their revocation of this contract has been received by us. For this repayment, we use the same means of payment, which they have used in the original transaction, unless we have expressly agreed otherwise with them; In no case will you charge charges due to this repayment. We can refuse the repayment until we have retained the goods or until they have provided proof that they have returned the goods, depending on which the earlier date is. 


You have the goods immediately and in any case at the latest within fourteen days from the date to which you teach us about the revocation of this contract, to us back to us. The deadline is preserved if you send the goods before the deadline of fourteen days. They carry the immediate costs of the return of the goods. You have to pay for any loss of value of the goods only if this loss of value on one to check the texture,Properties and functionality of the goods unnecessary handling is attributable to them. 


The right of withdrawal existsnotFor the following contracts: 

* Contracts for the delivery of sealed goods, which are not suitable for reasons of health protection or hygiene, if their Sealing after delivery was removed. 


Pattern revocation form

(If you want to revoke the contract, please fill in this form and send it back.) 


- At (Brainkick), Main Market 6, 99867, Germany,, Telephone:+ 49 (0) 3621 - 7333488 

- I hereby cover (n) I / we (*) the contract concluded by me / us (*) on the purchase of the following 

Were (*)/The provision of the following service (*) 


- Ordered on (*)/received at (*) 


- name of the consumer (s) 


- Address of the consumer (s) 


- Signature of the consumer (S) (only for message on paper) 


- Date 


(*) Strike inappropriate. 


Different return cost regulation for Germany 

We carry the immediate costs of the return of the goods if the return within Germany takes place.